Support

Proactive Monitoring and Management of your IT Infrastructure for a Fixed Monthly Fee

When things do go a little awry you know we have the facts at our finger tips to diagnose and resolve the matter for you quickly to get you back up and running.

Our Smart IT Management team that pro actively monitors, maintains and manages your IT infrastructure, intelligently working behind the scenes maintaining the health of your systems, healing potential issues and alerting us to anomalies outside of the predetermined parameters.

Our comprehensive approach is designed to reduce those unexpected surprises, and unplanned outages, by implementing a regular managed maintenance program, ensuring your systems are configured for optimal performance, are highly available and extremely secure through the installation of patches to eliminate known security threats.

Our Support Team proactive alerting system will provide you with a new level of transparency, which ensures you are able to make informed choice for your business with confidence, allowing you more time to focus on the demands of managing and expanding your business.

Our Support Team Offers

  • Daily System Audits
  • PC Remote Control/Remote Support
  • Machine Performance & Disk Health
  • Patch Management & Updates
  • Anti Virus/Spyware prevention
  • Backups & Disaster recovery
  • Unlimited Help Desk Support
  • Scheduled onsite visits
  • Network Device Support
  • System Health Reports
  • Asset Management
  • Virtual CIO
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